Custom orthotics, made from your own feet
No existing pair required and no clinic visit. A guided set of questions and a scan you take with your own phone give our lab what it needs to build a new custom shell.
Finding orthotics that actually work should not be this hard
Whether you run, nurse, or are simply on your feet all day, the usual routes have the same problems.
- Off-the-shelf insoles are built for an average foot and flatten under real use.
- A clinic route means scheduling, casting and fitting — each its own appointment, often weeks apart.
- A device built to the wrong shape stays uncomfortable, however good the top cover is.
That is why we designed a better way — no guesswork, no waiting rooms.
Scan your feet in minutes, with the phone you already have
The guided scanning tool runs in your browser — nothing to download and no special equipment. It walks you through capturing each foot in turn.
If a capture does not come out usable you can retake it. If our lab needs a better one after you submit, we ask you for it before anything is manufactured.
Phone scan — completed during ordering, no app required.
The process
Your fit in three steps
Answer a few questions
Activity, footwear and where you feel discomfort. It takes a few minutes and there is nothing clinical to decipher.
Scan your feet
Follow the guided capture on your phone, and retake it if you need to.
We build and ship
Our lab designs and manufactures your orthotics from the scan, then ships them to you with tracking.
- Turnaround
- Up to 2 weeks in our lab after we receive a complete order and a usable scan, plus shipping time each way. Lab time starts once we have a complete order and a scan we can use.
- Where the work happens
- Crafted at our specialized orthotic lab in Burlington, Ontario and shipped directly to customers across the United States.
Built around how you move
Every detail is shaped to match your routine rather than an average, from the support level down to the base material.
Built around how you actually move
Your answers about activity, footwear and where you feel discomfort shape the configuration — not an average of everyone else.
Lab precision, without the clinic
Designed from a 3D scan of your own feet and manufactured at our lab. No appointments, no waiting rooms.
Pricing
Custom orthotics, built just for you
One price per pair, with the shipping shown separately so you can see what the work itself costs.
Made for your feet
Designed from a 3D scan of your own feet and manufactured at our lab, not selected from stock sizes.
One price for the work
Shipping is charged separately and shown at checkout, so the figure you see is the cost of the orthotics themselves.
Lab time you can plan around
Up to 2 weeks in our lab after we receive a complete order and a usable scan, plus shipping time each way.
Custom orthotics
Includes
- Guided intake and configuration
- Browser-based foot scanning — no app to install
- Custom shell manufactured to your scan
- Rescans at no charge if a capture is not usable
- 60-day fit period with one adjustment or remake where appropriate
- 6-month manufacturing warranty
Shipping is charged separately and shown at checkout. Expedited shipping speeds up delivery only. It does not move your order ahead in the lab.
If your intake routes to manual review, nothing is charged until the order is cleared.
Questions
New orthotics, answered
The questions we are asked most about new custom orthotics.
Still have questions?
We are happy to talk through whether Create New or Renew is the right starting point.